Privacy Policy

1. Introduction

Dopamine AI ("we", "us", or "our") provides a customer relationship management (CRM) platform that integrates with your email providers (Google and Microsoft) and messaging services (WhatsApp). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services (the "Service"). By using the Service, you agree to the practices described here.

2. Information We Collect

• Account information — your name, email address, company details, and authentication credentials.
• Integration data — with your explicit authorization, email content, contacts, message metadata, and conversation history from connected Google, Microsoft, and WhatsApp accounts.
• CRM content — leads, deals, notes, tasks, and other records you create in the Service.
• Usage data — device information, IP address, browser type, and interactions with the Service.
• Cookies — used to keep you signed in and to improve your experience.

3. How We Use Your Information

• To provide, operate, and maintain the Service.
• To sync emails and WhatsApp conversations into your CRM pipeline.
• To generate AI-powered insights, summaries, and suggestions.
• To authenticate you and secure your account.
• To communicate with you about updates, security, and support.
• To comply with legal obligations.

4. Google and Microsoft Data

When you connect a Google or Microsoft account, we access your data only to the extent needed to deliver the CRM features you enable. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell this data or use it for advertising. You can revoke access at any time from your Google or Microsoft account settings.

5. WhatsApp Data

Where you connect WhatsApp, we process messages and contact information solely to display and manage your conversations within the CRM. We handle this data in accordance with applicable WhatsApp Business and Meta platform terms.

6. How We Share Information

We do not sell your personal data. We may share information with trusted service providers (such as cloud hosting and infrastructure partners) who process it on our behalf under confidentiality obligations, or where required by law, or as part of a business transfer such as a merger or acquisition.

7. Data Security

We use industry-standard measures including encryption in transit, access controls, and regular security reviews to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

9. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to withdraw consent for integrations. To exercise these rights, contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].